Terms of delivery
Valid from 20.2.2020.
Online web shop
Edium sells only digital products around the world through this webshop.
Our web shop is safe, we do not collect payment card numbers or store them in our systems.
The products are ordered from the online store website by transferring them to the shopping cart and paying the contents of the cart in the cashier service. All customer data is processed Confidentially. When ordering, the contact information is not used for any purposes other than the delivery of the order or solving any possible problems. When ordering from the online store, you are required to be familiar and committed with the current terms and conditions of delivery.
The payment methods in our webs hop have been implemented by Checkout Finland Oy. Checkout is a secure payment method for you. The service is under the transitional provision of the Act on the Payment Act entered in the register of payment institutions maintained by the Financial Supervisory Authority. The service is operated by Paytrail Oyj, Y- 2122839-7.
Payment by bank buttons (online bank payment)
Checkout The payment forwarding service handles your payment processing. You have the payment buttons for all Finnish banks, and common credit cards. As the payment recipient the bank statement shows Paytrail Oyj, your payment is mediated to the webstore retailer (Edium.).
Payment by financial corporations billing and installment services
Payment with credit card buttons
Paytrail, the payment forwarding service handles your payment processing. You can pay online in the shop via Visa, Visa Electron, American express and MasterCard cards. Card payment is done safely with Nets SSL Secure Payment form. The online shop (Edium) and Paytrail Oyj has no access to the card information and no payment card information is stored in our systems. When you pay, you have international Verified by Visa and MasterCard secure code – Authentication services.
Order and payment Confirmation
An order confirmation will be sent to your email after a successful subscription. To send confirmation messages, you must enter an e-mail address when you order.
Shipping method and Expenses
We sell only digital products so there is no shipping expenses.
The most common delivery time from Finland is 0-18 days. More detailed times are reported in connection with product options. We are not responsible for delays caused by force majeure or indirect disadvantages caused by delays. Abnormal delivery times are announced on the homepage of the online store.
Replacement, return and cancellation policies
You have the right under the Finnish consumer law to change or refund your entire order within 14 days of receipt of your order. The easiest way to do this is to follow the link provided in your email with your order: Order tracking page. The right of return applies only to unused and marketable products in the original package or otherwise unused products (the codes for electronic material portals must be unused, this is reflected in the Log files).
If you wish to return or exchange products after the review period, please contact us directly. To return the delivered order, please include your customer number/name and contact details as well as your account number for the refund of your money. If you have reported a refund through a satisfaction guarantee, you will not need to attach an account number to the refund.
There is no exchange right in the offer and removal products.
Right of withdrawal
You have the right to cancel this agreement within 14 days without giving any reason. The withdrawal period expires 14 days after the last item has been received or for downloadable products from the moment of the order's receiving. The withdrawal period also ends When If the product is already "used", e.g. The product has been an entry ticket, entry card or similar. The price of the returned product may be reduced by the applicable product-specific handling fee if its mentioned on the product page of the product.
In order to exercise the right of withdrawal you must notify us of your decision to cancel the agreement in an unambiguous manner (e.g. by letter or e-mail).
In order to comply with the withdrawal deadline, you should send a notice of withdrawal right before the expiry of the withdrawal period.
Effects of withdrawal
If you cancel this agreement, we will refund to you all the services we have received, including delivery costs (except for the additional costs that you have chosen to provide a different delivery method from our basic one), without delay and in any case no later than 14 days after receipt of the withdrawal notification. We will perform the refund on the payment method you have used in the original transaction, unless you have expressly consented to an other arrangement.
If a disagreement regarding the trade agreement cannot be resolved by negotiation between the parties, the consumer can refer the matter to the consumer complaint board. www.kuluttajariita.fi